Terms and Conditions

Thank you for visiting www.hospitalityenergysaving.com. These are our terms and conditions for use of the website and apply whenever you access the website, on whatever device.

By using the website, you are deemed to have accepted these conditions. Hospitality Energy Saving is incorporated in England & Wales #10655365. Registered office: Forest Edge, Moors Gorse, Rugeley, Staffordshire. WS15 2UZ.

Applicable Terms and Conditions

The Website is owned by Hospitality Energy Saving and any use made of this site, are subject to these terms and conditions. Hospitality Energy Saving, at its sole discretion, modify or revise these terms and conditions at any time by updating the text of this page.

​Use of the Website

​Anyone is entitled to view any non-password protected parts of the Website and to use for their own purposes the information contained therein, provided:

  • It is used for information purposes only, for reproduction for personal use only and not for reproduction on any other website or for commercial gain.
  • Links created to the Website are notified to and approved by Hospitality Energy Saving before they are created.
  • No part of the Website is copied, stored in a retrieval system, or transmitted in any form or by any means to any third party without the written permission of Hospitality Energy Saving.

Copyright and Trade Marks

​Unless otherwise stated, the copyright and other rights on all material published on this website belongs to Hospitality Energy Saving with the exception of Client Logos.

​Disclaimer

​Every precaution has been taken by Hospitality Energy Saving to ensure that the content of this site is accurate, legally correct and ethical. Whilst all reasonable efforts have been made to ensure the accuracy of content, no responsibility can be taken for any error or omission, nor can Hospitality Energy Saving assume any liability for the content of websites linked to our site.

​This website may contain links to third-party websites. These are provided for information only and we are not responsible for the content of any other websites. Hospitality Energy Saving makes no statement as to the suitability, efficacy or availability of third party products or services which may appear on or be linked to its website from time to time and excludes all liability which may be incurred as a result of use of such products or services.

​Services

​Hospitality Energy Saving reserves the right to vary the prices of any goods or services listed without notice. All event registrations and orders for goods or services are subject to availability and Hospitality Energy Saving reserves the right to refuse to accept any registration and to refuse to supply any goods or services to any individual.

​Privacy Statement

​Hospitality Energy Saving respects your privacy. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998. We will not pass your details to any third party. We use the information held about you in the following ways:

  • ​To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To notify you about changes to our service.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us:

​If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address. We will promptly correct any information found to be incorrect.

​Cookies

​Cookies are tiny text files stored on your computer when you visit certain web pages. Hospitality Energy Saving use cookies to keep track of what you have in your store basket and to remember you when you return to our site. You may opt to view the site without cookies by adjusting your browser’s settings. See your browser’s help menu for information on how to do this. If you disable cookies some functions of the site may no longer work correctly.

​For more information on cookies see the following website: About Cookies

Website Analysis

​This website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses cookies, which are text files placed on your computer, to help us understand how users use the site. These cookies are used to store information, such as the time of your visit to our website, whether you have been to the website before, and how you found our website. Information collected in this way is anonymous and individuals cannot be traced. This information allows us to improve our website, for example, to assess the impact of and develop campaigns and services.

​Every computer and device connected to the Internet is assigned a unique number known as an Internet protocol (IP) address. Google Analytics will also collect your IP address. This information allows us to know approximately where in the World you and our other website visitors come from, but not your IP address.

​For more information about Google Analytics, please see its Terms of Service and Privacy Policy.

Accessibility

​Hospitality Energy Saving aims to provide a minimum of AA accessibility to users of this site but strives to achieve higher standards where possible.

In order to view text in larger than the default size please follow the instructions below. These are for the browser versions listed, but they may also work with other versions of the same browser.

Microsoft Internet Explorer

  • Open the browser
  • Choose View option
  • Select Text Size from options list
  • From next options list select Small, Medium, Large or Largest to set text to size you want

Google Chrome

  • Open the browser
  • To make text larger press Ctrl++
  • To make text smaller press Ctrl –
  • To return text to normal size press Ctrl + 0

Apple Safari

  • Open the browser
  • Hold down Apple Key and press + (plus) key
  • This will enlarge text, to enlarge again repeat procedure
  • Repeat until text is set to size you want
  • To make text smaller press Apple Key on keyboard and press – (minus) key

Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“Account” means an account required to access and use certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and when you use certain features of Our Site. Details of the Cookies used by Our Site are set out below;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
“Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means Personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”);
“We/Us/Our” Means Hospitality Energy Saving Ltd a limited company registered in England under company number 10655365 whose registered address is Forest Edge, Moors Gorse, Rugeley Ws15 2UZ>

Information About Us

Our VAT number is 267 1694 72

Our Data Protection Officer or Nominated Employee responsible for Company data is Richard Felgate and can be contacted by email at info@hospitalityenergysaving.com by telephone 0800 7720321, or by post at Forest Edge, Moors Gorse, Rugeley. WS15 2UZ

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

Your Rights

As a data subject, you have the following rights under the GDPR, which this Policy and Our use of Personal data have been designed to uphold:

  • The right to be informed about Our collection and use of Personal data;
  • The right of access to the Personal data We hold about you;
  • The right to rectification if any Personal data We hold about you is inaccurate or incomplete;
  • The right to be forgotten – i.e. the right to ask Us to delete any Personal data We hold about you (We only hold your Personal data for a limited time, as explained below but if you would like Us to delete it sooner, please contact Us);
  • The right to restrict (i.e. prevent) the processing of your Personal data;
  • The right to data portability (obtaining a copy of your Personal data to re-use with another service or organisation);
  • The right to object to Us using your Personal data for particular purposes;
  • Rights with respect to automated decision making and profiling;

If you have any cause for complaint about Our use of your Personal data, please contact Us using the details provided in the Contact Us section below and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see Our use of Cookies and similar technologies).

How Do We Use Your Data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under GDPR at all times. For more details on security see below.

Our use of your Personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your Personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, we may use your data for the following purposes:

  • Providing and managing your Account
  • Providing and managing your access to Our Site
  • Personalising and tailoring your experience on Our Site
  • Supplying Our services to you (please note that We require your Personal data in order to enter into a contract with you)
  • Personalising and tailoring Our services for you
  • Replying to emails from you
  • Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by following the unsubscribe link in these emails
  • Market research
  • Analysing your use of Our Site [and gathering feedback] to enable Us to continually improve Our Site and your user experience

With your permission or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message, post with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Third parties whose content appears on Our Site may use third party Cookies, as detailed below. For more information on controlling Cookies see below. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods for 6 months unless renewed.

How and Where Do We Store Your Data?

We only keep your personal data for as long as We need to in order to use it as described above, or for as long as We have your permission to keep it.

Your data will only be stored in the UK.

Do We Share Your Data?

We will not share any of your data with any third parties for any purposes.

In certain circumstances, we may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce Our business and this may involve the sale or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. [When contacted you will not, however, be given the choice to have your data deleted or withheld from the new owner or controller.]

How Can You Control Your Data?

In addition to your rights under the GDPR, set out above, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).

You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

Your Right to Withhold Information

You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict Our use of Cookies. For more information, see Our Cookie Policy.

How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). We will provide any and all information in response to your request free of charge.] Please contact Us for more details at info@hospitalityenergysaving.com.

Our Use of Cookies

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, or parties other than Us. Third party Cookies are used on Our Site for tracking services. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in the table. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them

The following first party Cookies may be placed on your computer or device:

Name of Cookie Purpose Strictly Necessary
ci_session This allows the site to remember who you are as you travel through the site Yes
cookie_notice_ This allows us to know whether you have accepted or declined the cookie policy Yes

Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products and services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service(s) used by Our Site use(s) Cookies to gather the required information.

The analytics service(s) used by Our Site use(s) the following Cookies:

Name of Cookie First/Third Party Provider Purpose
__utma Third Party Google Analytics Used to distinguish users and sessions
__utmb Third Party Google Analytics Used to distinguish users and sessions
__utmc Third Party Google Analytics Used to distinguish users and sessions
__utmt Third Party Google Analytics Used to distinguish users and sessions
__utmz Third Party Google Analytics Used to distinguish users and sessions

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@hospitalityenergysaving.com, by telephone on 0800 7720321 or by post at Forest Edge, Moors Gorse, Rugeley WS15 2UZ.Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.